Privacy Policy

Privacy Policy

Colinenshop is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website (colinenshop.com), use our mobile applications, shop in-store, or interact with us through other services ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

Last updated: April 20, 2025


1. Information We Collect

Automatically Collected: We and our partners use cookies, pixels, and analytics tools to collect data such as your IP address, browser type, device model, page views, session duration, and click patterns.

From You: You may provide your name, address, email, payment info, or social media details during account creation, checkout, newsletter sign-up, surveys, or support interactions.

From Others: We may enhance your profile using public records, demographic databases, or delivery services to improve personalization and service accuracy.

2. How We Use Your Information

  • To process and deliver orders, manage your account, and handle customer service requests
  • To send transactional messages and marketing communications
  • To improve our services, website experience, and product offerings
  • To personalize content and display relevant ads
  • To detect fraud, protect our systems, and ensure security
  • To comply with legal obligations or as otherwise permitted by law

3. Information Sharing

We may share your information with:

  • Service providers for payment, shipping, IT, or marketing support
  • Third-party advertisers for personalized marketing (with opt-out options)
  • Legal authorities when required for compliance or security
  • Other businesses in case of merger or acquisition

4. Your Choices

You may:

  • Disable cookies in your browser settings
  • Opt out of interest-based ads via DAA or Evidon
  • Unsubscribe from promotional emails at any time
  • Adjust app permissions for push notifications or location sharing

5. Security

We apply physical, electronic, and managerial procedures to protect personal data. However, no digital platform is 100% secure.

6. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn that we have done so, we will promptly delete such data.

7. California Privacy Rights

If you are a California resident, you may request:

  • Access to the personal data we collected in the past 12 months
  • Deletion of your personal information
  • To opt out of the \"sale\" of personal information for advertising purposes

We do not knowingly sell data of individuals under 16 years old.

8. Updates to This Policy

We may modify this Privacy Policy from time to time. Material changes will be announced on our website. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions, please contact our Privacy Officer at service@colinenshop.com.